Real Estate Views from St Pete

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How do you respond to "professional" cold calls?

There are the cold calls we get at home from sellers of cemetery plots, travel deals, vitamins, etc and then there are the cold calls we get at work from sellers of ads, leads, and multi-level marketing plans.

Scenario 1:  Several times a day we get, "We have buyers for (insert city)".

Do you want money upfront for these or are you asking for a referral fee?

You mean you have more buyers and sellers than you can handle?

        Click!
 

or Scenario 2: "we can get you #1 positioning in google".

Oh? For how long? For what terms? Does someone have to go to "your site" to search?

Don't you know how much #1 position is worth?

We're already #1 in the terms we want to be. 

Oh, everyone says that.

Are you in front of a computer? Go to google and search ------.

Click. 

or Scenario 3:

Are you interested in more business?

        Where are you located?

Well, in Austin.

Oh, great! Do you know anyone in Austin who wants to buy or sell real estate?

 

 

 

Comments

Sharon, That's easy, I just hang up the phone.  Most of the time it is recordings so it is not as rude.  I just really don't like the calls.  That is part of the reason that I stopped cold calling for real estate.
Posted by Sara Homan (Coldwell Banker Ellison Realty Inc) over 2 years ago
I hate them like most people but to be polite I always tell the sales person when I find out what there selling that I also sell the same thing so I wouldn't be interested.
Posted by Steve Glose ,TRC, CIPS, Vacation Homes, Orlando Real Estate,Orlando Medical City (Keller Williams Homestead Realty) over 2 years ago
I just tell them a very polite NO THANK YOU!!  I like that last scenario about them knowing anyone that wants to buy or sale real estate.  I had a guy call me and say hey I was just looking through the first four pages of Google and I didnt see you anywhere so I just called to see if I could help you.  I said no thanks...but I can help you by saying change your search terms and I'm sure you'll find me on page 1!
Posted by Huntsville Alabama Real Estate Agent, Kimberly Grant (Exit Leon Crawford Realty) over 2 years ago

Sharon, Depends on my mood and level of tolerence. I used to reverse the "cold" callers and ask them if they wanted to sell their home or know of anyone....etc.  I do this with people selling advertising.  One good response, tell them you have more business than you can handle.

Easy to identify these callers so they never get through a 2nd time.

Posted by HomeRome Realty Author:Real Estate the Rome Way 410-530-2400 over 2 years ago
I had one guy call me recently while I was out showing a house. I had been expecting a call from another client. I didn't recognize the number but I excused myself while my client was discussing something with her father and I answered the call. The guy on the other end started going into his sales pitch and I politely interuppted him and said that I couldn't talk because I was busy with a client. In a nasty tone he said to me, "Well - then why did you answer your phone if you're so busy?" I responded, "I thought it may have been someone important" and hung up! 
Posted by Jim Albano / North Jersey Real Estate Team - Jean-Marie Vantuno / Realtors® (Prudential Damiano Realty ) over 2 years ago
Click.
Posted by Melina Tomson, M.S. Salem Oregon Real Estate Specialist (Tomson Burnham, llc) over 2 years ago
I get so fed up with these calls.  They launch right in and don't even ask if it is a good time to call.  I have quit trying to be nice and just go ahead and hang up.
Posted by Maria Holland (RE/Max Elite, ABR,GRI, CDPE, SFR) over 2 years ago

I hate receiving these calls.  I also tell our agents that our office policy frowns on cold calling ...

That said, sometimes, I do feel bad for the live callers who are probably just some poor schmucks trying to make a living.  But if I have clients in the office and other lines on hold, I still hang up on them.

The recorded robo-voice calls I hate with a passion that can't be described.  Who invented that evil and unleashed it on the world?  That person should be doing hard time in solitary confinement.

Posted by Cheryl Johnson, Bob Taylor Properties, Inc., Los Angeles, CA over 2 years ago

Sharon - I get more of these calls per week than I can count. I love being able to say I am already on page 1 for a number of keywords, or that I will not pay for lead generation. The call usually ends pretty quickly. Tough way to earn a living.

Jeff 

Posted by Jeff Dowler ~ Carlsbad Real Estate ~ 760-840-1360 (RE/MAX Moonlight Beach (CA DRE Lic. # 01490977)) over 2 years ago
My biggest issue is that my cell phone is on the do-not-call-list and companies are calling me to solicit! I now get angry and next am tempted to figure out who they are and turn them in! The fact that they are waisting my minutes is another story
Posted by Jean Powers CRS,PMN,ASP Broker, Northern California (Kane & Associates call 510.908.9002) over 2 years ago

Sara - like you, since I don't like being the recipient, I don't cold call.

Steve - do they empathize?

Kimberley - I like that!

Margaret - yes, it definitely depends on mood - and how much time you have when they call.

Jim - some of them really have an attitude, don't they?

Melina - well done.

Maria - you do what you have to do.

Cheryl - no reason to feel bad hanging up on a robot.

Jeff - we all say that our Team Policy is that we do not pay for leads. (referrals, yes of course, but that's a different topic)

Jean - I've noticed, too, that I'm getting more and more of them on my unlisted cell phone number. 

Posted by Sharon Simms St Pete FL - CRS CIPS CLHMS RSPS (ALVA International, Inc.) over 2 years ago
Click.
Posted by Kristal Kraft ~Denver Real Estate~303-589-2022 (The Berkshire Group Realtors) over 2 years ago
Click
Posted by Kristal Kraft ~Denver Real Estate~303-589-2022 (The Berkshire Group Realtors) over 2 years ago
Sharon, I just keep my trigger finger on the hang up button.  It works like a charm.
Posted by Brian Block -- Northern Virginia & D.C. Real Estate (RE/MAX Allegiance, Managing Broker/Branch Vice President) over 2 years ago

Kristal -- click you soon in Pittsburgh. When do you get in?

Brian - using your trigger finger must give you feelings of power as well. 

Posted by Sharon Simms St Pete FL - CRS CIPS CLHMS RSPS (ALVA International, Inc.) over 2 years ago

Sharon - I absolutely loathe cold callers, regardless of what they're selling.  I typically get calls for real estate-related products in spite of the fact that I'm not an agent.  Very frustrating.  I, too, try to be polite but t can get extremely frustrating to the point where you really have no other choice but to just hang up.  Especially when they won't take "no" for an answer.

Maybe Brian's finger gives him SUPER powers!  A Super Finger! Brian's finger can hang up on callers at the speed of light!  (Hey, it could happen!)

~Renae

Posted by Renae Bolton ~ Marketing 4 Realtors (Marketing 4 Realtors) over 2 years ago
Sharon- I ask them How did you find me? They either say Google or Activerain. My response to them is If you can find me, What I am already doing must be working.
Posted by SHAUN WREN (LICENSE IS NOT PLACED) over 2 years ago

Renae - what's even worse is when the same guy calls one of the four of us on the team, is told that the team policy is that we don't pay for leads, then he calls the second one, gets the same message, etc.

Shaun - I like that response! 

Posted by Sharon Simms St Pete FL - CRS CIPS CLHMS RSPS (ALVA International, Inc.) over 2 years ago

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