Real Estate Views from St Pete

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Gen X and Gen Y

It's been known for a long time that response time is critical to following up on internet leads. Often the agent getting the business is not necessarily the best, but the first to respond (assuming they continue the dialogue).

Many Gen Xers want immediate information. That's immediate as in IM (instant messaging), not in waiting for an e-mail response. Boomers are very laid back compared to Gen X and Gen Y. They want to be involved in the process, and they want what they want NOW.

Are you ready?

Sharon Simms, Real Estate Agent selling homes in St. Petersburg, Florida, the Gulf Beaches and the Tampa Bay area. 

 

3 comments • Sharon Simms St Pete FL - CRS CIPS CLHMS RSPS • January 27 2007 05:33PM

Comments

Sharon, I'm doing my best to understand and work fast for gen X and Y but have to say I don't like being on call 24/7.  I would like to provide fast communication for them but this 24 hour thing is a lot to ask of anyone.   
Posted by Cynthia Sloop (Community Association Manager) about 5 years ago

I agree with Cynthia's comment. The expectation of being on call all the time is beyond reason.  Everyone needs time off, even us Super Realtors!  :)

kk

Posted by Kristal Kraft ~Denver Real Estate~720-279-4599 (The Berkshire Group Realtors) about 5 years ago
Cynthia and Kristal, I agree with both of you - I'm definitely NOT available 24 hours a day, nor am I going to hire someone for the hours I sleep.  When we ARE working, however, we may want to answer these first on our list, knowing that time is more critical for them...or simply communicate with them the way they want to be communicated with, i.e., by IM rather than e-mail (though I'd have to either learn this or delegate it to Tami).
Posted by Sharon Simms St Pete FL - CRS CIPS CLHMS RSPS (ALVA International, Inc.) about 5 years ago

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